ASTRATICFirst
Call your bank's fraud line
Use the number on the back of your card. Ask them to reverse or recall the payment — wire recalls have a narrow window and it is closing while you read this.
Inbound
A person reads every one
Reach us.
If you are in the middle of something urgent, do not wait on an email from us — scroll to the last section and start there instead.
Where to write
- General
- hello@astratictech.com Company enquiries, partnerships, anything not covered below.
- Product support
- support@viperai.co ViperAI Shield: help, billing, or a reply that looked wrong. Answered within two business days.
- Press
- hello@astratictech.com Put "Press" in the subject and include your deadline.
- Security
- hello@astratictech.com Put "Security" in the subject. Disclose privately and we will not pursue you for good-faith research.
- Working with us
- hello@astratictech.com No open listings. If the engineering on this site is the kind you want to do, write anyway and say what you'd want to build.
If you have just been scammed
The first hours are the ones that matter, and none of this requires our software or an email to us.
Then
Talk to a trained person, free
The AARP Fraud Watch Network Helpline is free and open to everyone, member or not: 877-908-3360, Monday to Friday.
Then
Report it and freeze what you can
IdentityTheft.gov builds you a personal recovery plan. Place a free fraud alert or credit freeze with Equifax, Experian and TransUnion. Paid by gift card? Call that card's company and ask them to freeze it; keep the card and the receipt.
Full guidance, including recovery scams that target victims twice: viperai.co/support
Always
None of this is shameful
These operations are professional and they fool careful people every day. Beware anyone who calls afterwards promising to recover your money for a fee — that is usually the same people coming back.
Company
- Legal name
- Astratic Technologies LLC
- Entity
- Limited liability companyState of Colorado, United States